Download the Eon™ Firmware Checker.
Once the firmware checker is downloaded, open the Colnatec_Firmware_Tester.exe file.
Select a COM port from the COM drop-down menu, then press “Check Firmware”. The software will display the firmware of the device. Clicking the “Copy to Clipboard” button will copy the contents of the information window to the clipboard.
If the COM port selected is incorrect or if there is no response from the unit, the software will provide possible causes of the issue.
Once you have confirmation of the firmware version running on your device, return to the Download page and select the correct firmware version from the drop-down menu.